Safe and Responsible Gaming

7c78's commitment to responsible gaming

Entertainment should always be enjoyable. 7c78 is committed to keeping your gaming experience safe and controlled — with deposit limits, self-exclusion, and 21+ age verification.

What is responsible gaming and why does it matter

Online gaming is a legitimate form of entertainment, but if it becomes uncontrolled it can have a negative impact on personal and family life. 7c78 believes every player should be aware of their own limits and keep gaming as a source of enjoyment — never as an alternative source of income.

Responsible gaming means setting limits voluntarily, staying in control of your time and money, and seeking help when needed. Our platform has a number of tools to help keep you safe.

Important: 7c78 is for those aged 21 and above only. Age verification is mandatory when opening an account.

Remember: Gaming is never a solution to financial problems. Only bet money that, if lost, will not affect your daily life.

Our protective tools

These features are always available to keep players safe at 7c78.

Set deposit limits

Set daily, weekly, or monthly deposit limits. Once a limit is set it can be lowered immediately, while increasing it requires a cooling-off period.

Time-out break

Take a temporary break from 1 day up to 6 weeks. During this time you will not be able to log in to your account and no bets will be accepted.

Self-exclusion

For a long-term break, choose self-exclusion ranging from 6 months to permanent. Any attempt to open a new account during this period will also be rejected.

Set loss limits

Set a maximum daily or weekly loss limit. Once the limit is reached your session will be closed automatically and you will be notified.

Reality check alerts

Receive pop-up notifications at set intervals to remind you how long you have been playing and how much you have spent.

24/7 Support

Contact our Bengali live chat support at any time. Our team is always ready to help keep your gaming safe.

Assess yourself

The questions below will help you understand your gaming behaviour.

Do you end up spending more than your set budget and regret it afterwards?

Do you feel unable to stop even when you want to quit gaming?

Are you hiding your gaming from family or friends?

Are you placing larger bets to try to win back money you have lost?

Is gaming affecting your work, studies, or relationships?

Are you gaming with borrowed money or taking on debt to play?

If the answer to any of the above questions is "yes", get help through our live chat or email [email protected]. You are not alone — we are here for you.

How to use the safety tools

01

Log in to your account

Access your account at 7c78. If you do not have an account, complete registration first.

02

Go to profile settings

Look for the "Responsible Gaming" menu. All protective options can be managed from here.

03

Choose a limit or time-out

Set deposit limits, loss limits, or a time-out according to your needs. Any limit takes effect immediately.

04

Confirm the change

Complete a confirmation step to activate your chosen limit or self-exclusion. The support team will help if needed.

05

Contact us for assistance

If you face any difficulty at any step or need urgent self-exclusion, contact us via 24/7 live chat or at [email protected].

Deposit and withdrawal limits at a glance

Category Minimum Description
Minimum Deposit ৳300 Applies to bKash, Nagad, Rocket, and bank transfer
Minimum Withdrawal ৳500 Same limit for all methods
Withdrawal Time 5 minutes Completed within a maximum of 30 minutes
Daily deposit limit Set it yourself Can be set at any time from account settings
Weekly loss limit Set it yourself Automatic session closure when limit is reached

Protection for minors

21+ age verification

Verifying your age with a national ID card or passport is mandatory at registration. No account is activated for anyone under 21.

Parental controls

Use parental control software on your device so that underage family members cannot access gaming sites.

Password protection

Never share your account password. Do not leave your device unlocked and unattended after logging in.

Get help and support

Use these options if you are experiencing difficulties.

24/7 Live Chat

Speak with our support team in Bengali instantly. You will receive prompt assistance with any issue.

Email Support

For confidential help, write to us at: [email protected]

Frequently Asked Questions

After logging in to your account, look for the "Responsible Gaming" section in the profile or settings menu. There you will find all options for deposit limits, loss limits, time-out, and self-exclusion. Contact live chat for assistance.

Any eligible bonus balance in your account is preserved during self-exclusion. However, no new bonus offers will apply during the exclusion period. Contact [email protected] for details.

Yes, once the set time-out period ends you can log in again. For self-exclusion, however, even after the period ends you will need to submit a request to our support team for reactivation, which is processed after a cooling-off period.

A third party cannot directly activate self-exclusion on behalf of an account holder. However, if someone close to you is struggling with a gaming problem, contact our support team — we will guide you on the right steps.

No. 7c78 is strictly for those aged 21 and above. Age verification is mandatory at the time of registration. Accounts found to belong to underage users are immediately suspended and the balance is returned.

Some common signs are: spending beyond your budget, being unable to stop playing, hiding it from family, placing larger bets to chase losses, and being unable to focus on daily tasks. The questions in the "Assess Yourself" section above are also helpful.

Play safe and enjoy

Enjoy all types of games responsibly at 7c78. Set limits and seek help when you need it.